Privacy Policy

Introduction

SIMEROS Technologies values the privacy and security of the personal data it collects, stores, and uses. This document outlines how we handle your information, ensuring transparency, protection, and compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018) and other applicable regulations.

Who Does This Privacy Policy Apply To?

This policy applies to all employees, clients, partners, suppliers, users of our services, and any individuals or legal entities that interact with SIMEROS Technologies.

Key Definitions

Personal Data: Information related to an identified or identifiable natural person.
Sensitive Data: Data including racial or ethnic origin, political opinions, religious beliefs, genetic or biometric data, health information, or sexual orientation.
Data Subject: The natural person to whom the personal data pertains.
Data Processing: Any operation performed with personal data, such as collection, storage, usage, sharing, or deletion.

Guidelines and Principles

SIMEROS’s Privacy Policy is based on principles such as good faith, purpose limitation, adequacy, necessity, transparency, security, prevention, and non-discrimination. Our goal is to ensure data processing is conducted ethically, securely, and efficiently.

Protecting Your Personal Data

SIMEROS implements technical and organizational security measures to protect your data, including:

Restricted access to databases.
Access monitoring and regular audits.
Security certificates for data transmission.
Preventive information security processes.

How We Collect Your Data

Your data may be actively collected through forms filled out by you or passively through cookies and analytical tools. We only collect the data necessary to provide our services with quality and security.

Purpose of Data Processing

The collected data is used to:

Deliver products and services more efficiently.
Comply with legal and regulatory requirements.
Enhance user experience and ensure security on our platforms.

Data Sharing

Your data may be shared with:

Service providers for the development and maintenance of products and services.
Commercial partners and regulatory bodies, as required by law.
Audit firms and public authorities in cases of legal or judicial obligations.

International Data Transfers

When necessary, your data may be transferred outside Brazil, always in compliance with LGPD guidelines, ensuring the integrity and security of the information.

Rights of the Data Subject

You have the right to:

Access, correct, or delete your data.
Request information about the processing of your data.
Revoke previously granted consents.

Cookies and Analytical Tools

We use cookies to improve your browsing experience. You can manage or block cookies directly in your browser settings. Additionally, we use tools like Google Analytics to collect anonymized data, helping us personalize and improve our services.

Best Practices and Training

We train our employees on privacy and data protection, reinforcing a culture of security within the organization.

Privacy Policy Updates

SIMEROS reserves the right to revise this policy at any time to ensure compliance with new regulations or directives from the National Data Protection Authority (ANPD). Updates will be communicated through our official channels.

Contact

For questions, suggestions, or requests related to privacy, please contact us via email: compliance@simeros.com.

Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of the Federative Republic of Brazil. The court of Porto Alegre/RS is elected as the competent jurisdiction to resolve any disputes arising from this policy.